KQ8 - Soundless cutscene hangs

[schnautzr]

Paid for the game on GOG years ago. I've had to use multiple patches to even play it at all. I've hit a blocker-- I can't finish the cutscene at the beginning of the Dimension of Death because the audio goes out upon entering the portal and the cutscene is waiting for the voice audio to finish. There's no option to save the game between entering the portal and starting the cutscene. The function for changing worlds, unfortunately, is the same one for loading a saved game, and loading a saved game kills the audio.

Anyone have a fix or workaround? I see there are save files on the Sierra Help Page, but none for this particular part. Disabling cutscenes or audio entirely seems like it would work, but turning the sound down in the options doesn't accomplish this.

[Collector]

I have not encountered this. At first guess I'd say it is probably because the old Indeo codec is not installed. It was depreciated and disabled by Microsoft in later versions of Windows. I don't know if it has been disallowed on newer Windows. You could try downloading and installing the latest version you can find and see if that works.

[schnautzr]

Can I send you my save file and you step through the portal and send it back?

[Collector]

Here.

[schnautzr]

Yikes, opening that save causes the loading screen to hang at an empty meter for several seconds without any music, then it quietly kills the program.

Code: Select all

runtime: version 1.99.18.8 (1.99r~testing)
runtime: system time 2025-02-25T02:10:43Z, reported Windows version: 6.2.9200
runtime: loaded by 'Mask.exe' in 'C:\SIERRA\Mask\' (game: 6, base: 0x00400000)
SetUnhandledExceptionFilter: 0x00000000 -> 0x00c24330
hook: 'KERNEL32.OutputDebugStringA' 0x771712f0 -> 0x00c24200
hook: 'USER32.SetWindowsHookExA' 0x772a0280 -> 0x00c226a0
hook: 'KERNEL32.UnmapViewOfFile' 0x6b85f200 -> 0x00c22730
hook: 'KERNEL32.GetDiskFreeSpaceA' 0x6a6e7b30 -> 0x00c227d0
hook: 'KERNEL32.GlobalMemoryStatus' 0x7715b430 -> 0x00c229c0
hook: 'KERNEL32.FindNextFileA' 0x6a6e7240 -> 0x00c22a70
hook: 'KERNEL32.FindClose' 0x6a6e6ec0 -> 0x00c22ae0
hook: 'KERNEL32.RemoveDirectoryA' 0x6a6e7330 -> 0x00c22b30
hook: 'MSVFW32.MCIWndCreateA' 0x7577e040 -> 0x00c23480
hook: 'USER32.MoveWindow' 0x77278b90 -> 0x00c23630
hook: 'USER32.AdjustWindowRect' 0x772e28c0 -> 0x00c23d70
hook: 'USER32.CreateWindowExA' 0x772eb040 -> 0x00c23db0
hook: 'KERNEL32.GetProcAddress' 0x77156780 -> 0x00c23f60
hook: 'KERNEL32.GetPrivateProfileStringA' 0x7719c670 -> 0x00c219f0
hook: 'KERNEL32.CreateFileA' 0x7715e9c0 -> 0x00c21ee0
hook: 'KERNEL32.GetFileSize' 0x7715ebf0 -> 0x00c21fd0
hook: 'KERNEL32.CloseHandle' 0x7715e770 -> 0x00c22050
GFXClearScreen: found and hooked at 0x004dfca0.
D3DTotalVideoMemory: function already patched.
BrightnessSlider: constant already patched.
runtime: init done
TalkComplete: KQMonster type info found (0x005ae620)
[mask.log] Command Line: "C:\SIERRA\Mask\Mask.exe" 
TalkComplete: KQConner type info found (0x005ae800)
TalkComplete: KQLucreto type info found (0x0061fd00)
RemoveDirectoryA: error code reset on success
[mask.log] alias teleport KQMap::activate ; KQMap::useFog 0 ; KQMap::teleport 1 
[mask.log] alias god KQMonster::god Connor ; KQSound::play god.aud 
[mask.log] alias ungod KQMonster::ungod Connor 
[mask.log] alias give KQMonster::inventory Connor 
[mask.log] alias conCollide KQObject::collision Connor +27 
[mask.log] alias noConCollide KQObject::collision Connor -27 
[mask.log] set KQGame::Language English 
[mask.log] set KQGame::BitDepth 8 
[mask.log] set KQGame::PlayFromCD 0 
[mask.log] set KQGame::Demo 0 
[mask.log] set KQGame::doTimedPurge 1 
[mask.log] set ConsoleWorld::DefaultSearchPath . 
[mask.log] set JUNK::volumeList ., game / Patch, game / Sound, game / Kq, game / 8 Bit, game / English , game / Resource , game / Common 
[mask.log] Command Line: "C:\SIERRA\Mask\Mask.exe" 
[mask.log] set Console::GFXFont console1.pft 
[mask.log] Console::GFXFont console1.pft 
[mask.log] set SaveGame 
[mask.log] alias show set ConsoleWorld::Echo 
[mask.log] alias showGfx show '$ConsoleWorld::FrameRate' P:'$GFXMetrics::EmittedPolys','$GFXMetrics::RenderedPolys' C:'$GFXMetrics::RecachedPolys' E:'$GFXMetrics::UsedEdges' SE:'$GFXMetrics::SharedEdges' B:'$GFXMetrics::BackfacedPolys' S:'$GFXMetrics::UsedSpans' Pix: '$GFXMetrics::pixelsRendered' 
[mask.log] alias showTerrain show S:'$GridMetrics::VisibleSquares' V:'$GridMetrics::TransformedVertices' P:'$GridMetrics::RenderedPolys' 
[mask.log] alias showItr show P:'$ITRMetrics::RenderedPolys' L:'$ITRMetrics::VisibleLeafs' S:'$ITRMetrics::VisibleSurfaces' O:'$ITRMetrics::OutsideBits' 
[mask.log] alias showAct show A:'$ActiveObjects' I:'$InactiveObjects' 
[mask.log] alias shutup sendMessage 67649 KQMusicPushEvent 
[mask.log] test false == true 
SetWindowsHookExA: CBT hook limited to current thread (10868)
AdjustWindowRect: overriding window style
CreateWindowExA: overriding window title
CreateWindowExA: overriding window styles
CreateWindowExA: app window detected (0x01091130)
[mask.log] setShadowMask 0 
[mask.log] useDynamicLighting 0 
[mask.log] set Options::Captions true 
[mask.log] notStartingHelp 0 
[mask.log] assignGModeName D3D-display 
[mask.log] setBrightness 100 
[mask.log] set800mode 0 
WndProc<0x01091130>: WM_SHOWWINDOW(1,0)
WndProc<0x01091130>: WM_SETFOCUS(0x006e0e9e)
WndProc<0x01091130>: WM_ERASEBKGND(0x44011af6)
WndProc<0x01091130>: WM_ACTIVATEAPP(1,0)
[mask.log] test Init == Init 
[mask.log] set KQWorld::SaveGameName Game1Save 
[mask.log] loadKQ bounds.kq 
[mask.log] loadKQ invinfo.itl 
[mask.log] loadKQ monstats.mtl 
[mask.log] Command Line: "C:\SIERRA\Mask\Mask.exe" 
[mask.log] set JUNK::volumeList game / 8 GUI 
[mask.log] lockResource black.ppl 
[mask.log] lockResource Menus.ppl 
WndProc<0x01091130>: WM_PAINT
WndProc<0x01091130>: WM_ERASEBKGND(0x44011af6)
WndProc<0x01091130>: WM_SIZE(0,1920,1080)
WndProc<0x01091130>: ignore WM_SIZE in fullscreen (1920x1080)
WndProc<0x01091130>: WM_ERASEBKGND(0x44011af6)
WndProc<0x01091130>: WM_SIZE(0,640,480)
WndProc<0x01091130>: ignore WM_SIZE in fullscreen (640x480)
WndProc<0x01091130>: WM_PAINT
[mask.log] set JUNK::volumeList game / 8 GUI 
[mask.log] KQOptionsScreen::validateResMode
[mask.log] set JUNK::volumeList game / 8 GUI 
[mask.log] KQGraphicsScreen::validateResMode
[mask.log] set JUNK::volumeList game / 8 GUI 
[mask.log] KQOptionsScreen::validateResMode
[mask.log] Command Line: "C:\SIERRA\Mask\Mask.exe"
[mask.log] set JUNK::volumeList game / 8 GUI 
[mask.log] set JUNK::volumeList game / 8 GUI 
_findnext: ignored closed handle (13036704)
_findclose: ignored closed handle (13036704)
_findnext: ignored closed handle (13035168)
_findclose: ignored closed handle (13035168)
WndProc<0x01091130>: Alt+Menu (0,0x20380001)
WndProc<0x01091130>: Alt+Menu (1,0xc0380001)
WndProc<0x01091130>: WM_ERASEBKGND(0x44011af6)
WndProc<0x01091130>: WM_SIZE(0,1920,1080)
WndProc<0x01091130>: ignore WM_SIZE in fullscreen (1920x1080)
WndProc<0x01091130>: WM_KILLFOCUS(0x00000000)
WndProc<0x01091130>: WM_SIZE(1,0,0)
WndProc<0x01091130>: ignore WM_SIZE notification (1)
WndProc<0x01091130>: WM_ACTIVATEAPP(0,14284)
WndProc<0x01091130>: WM_PAINT
WndProc<0x01091130>: WM_PALETTECHANGED(0x01091130)
WndProc<0x01091130>: WM_SYSCOMMAND(61728,0,0)
WndProc<0x01091130>: WM_ERASEBKGND(0x44011af6)
WndProc<0x01091130>: WM_SIZE(0,1920,1080)
WndProc<0x01091130>: ignore WM_SIZE in fullscreen (1920x1080)
WndProc<0x01091130>: WM_SETFOCUS(0x00000000)
WndProc<0x01091130>: WM_ERASEBKGND(0x44011af6)
WndProc<0x01091130>: WM_SIZE(0,640,480)
WndProc<0x01091130>: ignore WM_SIZE in fullscreen (640x480)
WndProc<0x01091130>: WM_ACTIVATEAPP(1,10868)
WndProc<0x01091130>: WM_PAINT
_findnext: ignored closed handle (13035296)
_findclose: ignored closed handle (13035296)
_findnext: ignored closed handle (13035680)
_findclose: ignored closed handle (13035680)
_findnext: ignored closed handle (13035168)
_findclose: ignored closed handle (13035168)
RemoveDirectoryA: error code reset on success
_findnext: ignored closed handle (13036768)
_findclose: ignored closed handle (13036768)
[mask.log] set JUNK::volumeList game / 8 GUI 
[mask.log] set JUNK::volumeList game / 8 GUI 
[mask.log] set JUNK::volumeList game / 8 GUI 
[mask.log] RM Destructing main18.pbm
[mask.log] RM Destructing 45-line.pbm
[mask.log] RM Destructing 45.pft
[mask.log] RM Destructing gm_btn.pba
[mask.log] RM Destructing consoleg.pft
[mask.log] RM Destructing g_yhibtn.pba
[mask.log] RM Destructing g_ybtn.pba
[mask.log] RM Destructing gm_win2.pbm
[mask.log] RM Destructing 27.pft
[mask.log] RM Destructing Mskcur.pba
[mask.log] RM Destructing saveload.pbm
[mask.log] RM Destructing blkbkgd.pbm
[mask.log] RM Destructing 20.pft
[mask.log] RM Destructing slider.pba
[mask.log] RM Destructing Mskicng.pba
[mask.log] RM Destructing consolel.pft
[mask.log] RM Destructing loading2.pbm
[mask.log] RM Destructing savbg.pbm
[mask.log] RM Destructing consoles.pft
[mask.log] RM Destructing s_yhibtn.pba
[mask.log] RM Destructing s_ybtn.pba
[mask.log] RM Destructing sl_win2.pbm
[mask.log] RM Destructing sl_notmb.pbm
[mask.log] RM Destructing 45sl.pft
[mask.log] RM Destructing 20sl.pft
[mask.log] RM Destructing sl_hilite.pba
[mask.log] RM Destructing sl_scbox.pba
[mask.log] RM Destructing sl_scton.pba
[mask.log] RM Destructing sl_scbon.pba
[mask.log] RM Destructing sl_buton.pba
[mask.log] RM Destructing sl_hibtn.pba
[mask.log] RM Destructing saveload.ppl
[mask.log] ------------------- Mon Feb 24 20:14:15.902 2025

[mask.log] set JUNK::volumeList game / 8 GUI 
[mask.log] test RestoreWorld == Init 
[mask.log] test RestoreWorld == NewWorld 
[mask.log] test RestoreWorld == RestoreWorld 
[mask.log] echo Restore world DeadCity game save/save17 
[mask.log] setcat KQWorld::VolumeSound DeadCity / Sound 
[mask.log] setcat KQWorld::VolumeKq DeadCity / Kq 
[mask.log] setcat KQWorld::VolumeBMP DeadCity / 8 Bit 
[mask.log] setcat KQWorld::VolumeText DeadCity / English 
[mask.log] setcat KQWorld::VolumeArt DeadCity / Resource 
[mask.log] setcat KQWorld::VolumeGui DeadCity / 8 Gui 
[mask.log] setcat KQWorld::VolumePatch DeadCity / Patch 
[mask.log] setcat KQWorld::VolumeSave save/save17 
[mask.log] setcat KQWorld::VolumeSavedWorld save/save17 / DeadCity 
[mask.log] loadVolume KQWorld::VolumeSound DeadCity/Sound 
[mask.log] loadVolume KQWorld::VolumeKq DeadCity/Kq 
[mask.log] loadVolume KQWorld::VolumeBMP DeadCity/8Bit 
[mask.log] loadVolume KQWorld::VolumeText DeadCity/English 
[mask.log] loadVolume KQWorld::VolumeArt DeadCity/Resource 
[mask.log] loadVolume KQWorld::VolumeGui DeadCity/8Gui 
[mask.log] loadVolume KQWorld::VolumePatch DeadCity/Patch 
[mask.log] loadVolume KQWorld::VolumeSave save/save17 
[mask.log] loadVolume KQWorld::VolumeSavedWorld save/save17/DeadCity 
[mask.log] loadKQ gameState.kq 
UnmapViewOfFile: ignored savegame subchunk (0x02bf0000,0x02c66a1c)
[mask.log] test Init == Init 
[mask.log] set KQWorld::background 10 
[mask.log] set KQWorld::MaxMonsters 6 
[mask.log] set KQWorld::WarnTooManyMonsters 1 
[mask.log] set KQWorld::FastPoisonTime 0 
[mask.log] set KQWorld::PoisonTime 5 
[mask.log] test 8 == 8 
[mask.log] set KQWorld::objectPalette newdead.ppl 
[mask.log] set KQWorld::connorPalette newdead.ppl 
[mask.log] set KQWorld::terrainPalette newdead.ppl 
[mask.log] set KQWorld::interiorPalette newdead.ppl 
[mask.log] set KQWorld::loadingPalette newdead.ppl 
[mask.log] test Load == Init 
[mask.log] test Load == Load 
[mask.log] setCurrentTime 9988.453125 
[mask.log] set DeadCity::Azriel::TrapOn false 
[mask.log] set DeadCity::Azriel::metConnor false 
[mask.log] set DeadCity::Bridge::KSActive none 
[mask.log] set DeadCity::Bridge::spmove2 up 
[mask.log] set DeadCity::Brother::done 0 
[mask.log] set DeadCity::Chest12::allGone false 
[mask.log] set DeadCity::Chest21::allGone false 
[mask.log] set DeadCity::ChestKey::allGone false 
[mask.log] set DeadCity::Chestld::allGone false 
[mask.log] set DeadCity::DeadHall::Comment true 
[mask.log] set DeadCity::DeadHall::ReturnOk false 
[mask.log] set DeadCity::DeadHall::TrapOn true 
[mask.log] set DeadCity::Earned::Teleport 0 
[mask.log] set DeadCity::Girl::free 0 
[mask.log] set DeadCity::Girl::metConnor 0 
[mask.log] set DeadCity::Halltrap1::SwitchOn false 
[mask.log] set DeadCity::Halltrap2::PowerOn false 
[mask.log] set DeadCity::Halltrap2::SwitchOn true 
[mask.log] set DeadCity::Halltrap3::PowerOn false 
[mask.log] set DeadCity::Halltrap3::SwitchOn true 
[mask.log] set DeadCity::Hammer::HeardOf false 
[mask.log] set DeadCity::Hammer::Taken false 
[mask.log] set DeadCity::Hammer::Taunted false 
[mask.log] set DeadCity::Jail::AS1Active none 
[mask.log] set DeadCity::Jail::AS2Active none 
[mask.log] set DeadCity::Jail::AS3Active none 
[mask.log] set DeadCity::Jail::AS4Active none 
[mask.log] set DeadCity::Jail::CS1Active none 
[mask.log] set DeadCity::Jail::CS2Active none 
[mask.log] set DeadCity::Jail::CS3Active none 
[mask.log] set DeadCity::Jail::CS4Active none 
[mask.log] set DeadCity::Jail::Cell01 up 
[mask.log] set DeadCity::Jail::Cell02 up 
[mask.log] set DeadCity::Jail::Cell03 up 
[mask.log] set DeadCity::Jail::Cell04 up 
[mask.log] set DeadCity::Jail::Cell11 up 
[mask.log] set DeadCity::Jail::Cell12 up 
[mask.log] set DeadCity::Jail::Cell13 up 
[mask.log] set DeadCity::Jail::Cell14 up 
[mask.log] set DeadCity::Jail::Cell21 up 
[mask.log] set DeadCity::Jail::Cell22 up 
[mask.log] set DeadCity::Jail::Cell23 up 
[mask.log] set DeadCity::Jail::Cell24 up 
[mask.log] set DeadCity::Jail::Cell31 up 
[mask.log] set DeadCity::Jail::Cell32 up 
[mask.log] set DeadCity::Jail::Cell33 up 
[mask.log] set DeadCity::Jail::Cell34 up 
[mask.log] set DeadCity::Jail::Cell41 up 
[mask.log] set DeadCity::Jail::Cell42 up 
[mask.log] set DeadCity::Jail::Cell43 up 
[mask.log] set DeadCity::Jail::Cell44 up 
[mask.log] set DeadCity::Jail::MSwitch 1 
[mask.log] set DeadCity::LH::FT false 
[mask.log] set DeadCity::Ladder::ConnorOn false 
[mask.log] set DeadCity::Paddle::Activate false 
[mask.log] set DeadCity::Paddle::Owner false 
[mask.log] set DeadCity::Paddle::Used 0 
[mask.log] set DeadCity::Portal::EightOn true 
[mask.log] set DeadCity::Portal::FirstFive false 
[mask.log] set DeadCity::Portal::FirstFour false 
[mask.log] set DeadCity::Portal::FirstThree false 
[mask.log] set DeadCity::Portal::FirstTwo false 
[mask.log] set DeadCity::Portal::FiveOn true 
[mask.log] set DeadCity::Portal::FourOn true 
[mask.log] set DeadCity::Portal::NineOn true 
[mask.log] set DeadCity::Portal::SevenOn true 
[mask.log] set DeadCity::Portal::SixOn true 
[mask.log] set DeadCity::Portal::ThreeOn true 
[mask.log] set DeadCity::Portal::TwoOn true 
[mask.log] set DeadCity::Reaper::ConDropedBridge false 
[mask.log] set DeadCity::Reaper::ConFoundBridge false 
[mask.log] set DeadCity::Reaper::ConHasFeather false 
[mask.log] set DeadCity::Reaper::ConInBldg false 
[mask.log] set DeadCity::Reaper::Experience false 
[mask.log] set DeadCity::Reaper::metConnor 0 
[mask.log] set DeadCity::Scales::Complete false 
[mask.log] set DeadCity::Scales::Connor none 
[mask.log] set DeadCity::Scales::Feather none 
[mask.log] set DeadCity::Scales::FeatherName none 
[mask.log] set DeadCity::Scales::LEndLoop true 
[mask.log] set DeadCity::Scales::REndLoop true 
[mask.log] set DeadCity::Shadow::Alive 0 
[mask.log] set DeadCity::SkelFight::InRoom false 
[mask.log] set DeadCity::SkelFight::SetUp true 
[mask.log] set DeadCity::SkelKing::LastTaunt false 
[mask.log] set DeadCity::SkelKing::NumDead 0 
[mask.log] set DeadCity::SkelKing::TrapOn true 
[mask.log] set DeadCity::Skulls::SkullMsg 0 
[mask.log] set DeadCity::Skulls::StatHasGoodSkull false 
[mask.log] set DeadCity::SwampPort::goswamp false 
[mask.log] set DeadCity::Sylph::B12 down 
[mask.log] set DeadCity::Sylph::B13 down 
[mask.log] set DeadCity::Sylph::B14 down 
[mask.log] set DeadCity::Sylph::B15 down 
[mask.log] set DeadCity::Sylph::Cept 0 
[mask.log] set DeadCity::Sylph::FirstTime false 
[mask.log] set DeadCity::Sylph::castSpell false 
[mask.log] set DeadCity::Sylph::hasMold false 
[mask.log] set DeadCity::Sylph::hasRustyShield false 
[mask.log] set DeadCity::Sylph::isIn false 
[mask.log] set DeadCity::Sylph::metConnor 0 
[mask.log] set DeadCity::TS::flamet1 false 
[mask.log] set DeadCity::TS::flamet13 false 
[mask.log] set DeadCity::TS::flamet15 false 
[mask.log] set DeadCity::TS::flamet17 false 
[mask.log] set DeadCity::TS::flamet2 false 
[mask.log] set DeadCity::TS::flamet4 false 
[mask.log] set DeadCity::TS::flamet5 false 
[mask.log] set DeadCity::TS::flamet6 false 
[mask.log] set DeadCity::TS::flamet7 false 
[mask.log] set DeadCity::TS::flamet8 false 
[mask.log] set DeadCity::TS::flamet9 false 
[mask.log] set DeadCity::TS::flametow false 
[mask.log] set DeadCity::Teleport::Name 0 
[mask.log] set DeadCity::Well::canDrink true 
[mask.log] set KQWorld::FastPoisonTime 0 
[mask.log] set KQWorld::MaxMonsters 6 
[mask.log] set KQWorld::Name DeadCity 
[mask.log] set KQWorld::Parent DeadCity 
[mask.log] set KQWorld::PoisonTime 5 
[mask.log] set KQWorld::SwampTime 5 
[mask.log] set KQWorld::VolumeArt DeadCity/Resource 
[mask.log] set KQWorld::VolumeBMP DeadCity/8Bit 
[mask.log] set KQWorld::VolumeGui DeadCity/8Gui 
[mask.log] set KQWorld::VolumeKq DeadCity/Kq 
[mask.log] set KQWorld::VolumePatch DeadCity/Patch 
[mask.log] set KQWorld::VolumeSavedWorld cur/DeadCity 
[mask.log] set KQWorld::VolumeSound DeadCity/Sound 
[mask.log] set KQWorld::VolumeText DeadCity/English 
[mask.log] set KQWorld::WarnTooManyMonsters 1 
[mask.log] set KQWorld::background 10 
[mask.log] set KQWorld::connorPalette newdead.ppl 
[mask.log] set KQWorld::interiorPalette newdead.ppl 
[mask.log] set KQWorld::loadingPalette newdead.ppl 
[mask.log] set KQWorld::objectPalette newdead.ppl 
[mask.log] set KQWorld::terrainPalette newdead.ppl 
UnmapViewOfFile: ignored savegame subchunk (0x02bf0000,0x02c564a0)
[mask.log] loadKQ Terrain.kq 
UnmapViewOfFile: ignored savegame subchunk (0x02bf0000,0x02bf004c)
[mask.log] height     0.00 to  5760.00
[mask.log] height     0.00 to  8400.00
[mask.log] loadKQ Connor.kq 
UnmapViewOfFile: ignored savegame subchunk (0x02bf0000,0x02c62d78)
Unhandled exception: code 0xc0000005, addr 0x00436aa5, info[0x00000000 0x0000000c 0x00000000 0x00000000 0x00000000]

[Collector]

The save is from an installation from the original CD using my installer. The save works with that installation. Since you bought it from GOG you could try to download it from GOG again and reinstall it.

[schnautzr]

Success! The issue of loading the save file you provided is resolved. As an added bonus, loading a save after playing no longer mutes the sound!

# Fresh install from GOG.
# Did *not* run the PowerShell commands this time that I did before; instead ran the 64-bit MoE13fg_64 available on your help page.
# Dropped the kq8fix.exe in the new installation's directory.
# Copied my save over to the new installation's directory.

It would seem the PowerShell commands I was using were the culprit, despite them making load times significantly faster by keeping all files local.