Quest For Glory V Won't Start

[Tawmis]

Installed the game from the CD and used your installer Collector. The only "problem" I had was needing to install .NET 4.0 after I ran the installer (in order to launch the game).

Here's the log (not sure if comparing it to the other that is not working)...
__________________________________________________________________

Any issues with this installer can be reported on the Sierra Help
Pages Forum:

http://sierrahelp.com/forums/


If requested, please include the following information:


Quest for Glory V: Dragon Fire

diagnostic information:

======================== System Info ========================

Microsoft Windows XP Home Edition5.1.2600.196608 32-Bit, en-US
Service Pack : 3
Account type : Administrator
UAC status :

CPU : Intel(R) Atom(TM) CPU N280 @ 1.66GHz
Memory : 0.99 GB
Graphics Adapter : Mobile Intel(R) 945 Express Chipset Family w/ 128 MB of Video RAM
Screen Resolution : 1024 x 600, 32 bit color
DirectX Version : DirectX 9.0c
CD-ROM Drive(s) :


========================= Game Info =========================

Game : Quest for Glory 5
Game Version : 1.2
Game Path : C:\Sierra\QFG5SHP **See note below**
Installer Version : 3.0.0.0
NSIS Version : v2.46
Start Menu Directory : Sierra\Collector\Quest for Glory V- Dragon Fire
Uninstall string : C:\Sierra\QFG5SHP\uninst.exe

* You have this game installed in the "Program Files" directory.
Systems folders have restricted write permissions, which can
cause known issues with legacy games.

Consider installing this game in a non-system folder such as:

"C:\Sierra\QfG5
QfG5.exe: Not set


================== Game Configuration File ==================

C:\Sierra\QFG5SHP\QfG5.cfg:

.




====================== Game Files List ======================

VERSION
QfG5.cfg
DiagnosticTool.exe
QfG5.exe
Quest for Glory 5.exe
uninst.exe
QfG.ICO
Language.inf
Sierra.inf
QuickTime.qtp
QuickTime.qts
GAMEDAT.SHP
Installer License.txt
License.txt
New Installer Readme.txt
Readme2.txt
Special.Txt
README.TXT

Characters\

DATA\
DATA\CDA.SPK
DATA\CDN.SPK
DATA\HDN.SPK
DATA\HDNW.SPK

DATA\MOV\
DATA\MOV\01.MOV
DATA\MOV\02.MOV
DATA\MOV\03.MOV
DATA\MOV\04.MOV
DATA\MOV\05.MOV
DATA\MOV\06.MOV

DATA\RGD\
DATA\RGD\415.RGD
DATA\RGD\690.RGD
DATA\RGD\720.RGD

IMPORTS\
IMPORTS\Paladin.sav

Saved Games\

WData\
WData\QFG5.PRF

WData\Rooms\
WData\Rooms\Room200.dll
WData\Rooms\Room210.dll
WData\Rooms\Room220.dll
WData\Rooms\Room230.dll
WData\Rooms\Room240.dll
WData\Rooms\Room250.dll
WData\Rooms\Room260.dll
WData\Rooms\Room270.dll
WData\Rooms\Room280.dll
WData\Rooms\Room290.dll
WData\Rooms\Room300.dll
WData\Rooms\Room310.dll
WData\Rooms\Room320.dll
WData\Rooms\Room340.dll
WData\Rooms\Room350.dll
WData\Rooms\Room355.dll
WData\Rooms\Room360.dll
WData\Rooms\Room370.dll
WData\Rooms\Room380.dll
WData\Rooms\Room390.dll
WData\Rooms\Room400.dll
WData\Rooms\Room410.dll
WData\Rooms\Room415.dll
WData\Rooms\Room420.dll
WData\Rooms\Room440.dll
WData\Rooms\Room450.dll
WData\Rooms\Room460.dll
WData\Rooms\Room470.dll
WData\Rooms\Room480.dll
WData\Rooms\Room500.dll
WData\Rooms\Room510.dll
WData\Rooms\Room520.dll
WData\Rooms\Room530.dll
WData\Rooms\Room540.dll
WData\Rooms\Room550.dll
WData\Rooms\Room551.dll
WData\Rooms\Room560.dll
WData\Rooms\Room565.dll
WData\Rooms\Room570.dll
WData\Rooms\Room580.dll
WData\Rooms\Room581.dll
WData\Rooms\Room590.dll
WData\Rooms\Room591.dll
WData\Rooms\Room600.dll
WData\Rooms\Room601.dll
WData\Rooms\Room610.dll
WData\Rooms\Room611.dll
WData\Rooms\Room620.dll
WData\Rooms\Room621.dll
WData\Rooms\Room680.dll
WData\Rooms\Room690.dll
WData\Rooms\Room700.dll
WData\Rooms\Room720.dll
WData\Rooms\Room730.dll
WData\Rooms\Room735.dll
WData\Rooms\Room740.dll
WData\Rooms\Room750.dll
WData\Rooms\Room760.dll
WData\Rooms\Room761.dll
WData\Rooms\Room762.dll
WData\Rooms\Room770.dll
WData\Rooms\Room780.dll
WData\Rooms\Room790.dll
WData\Rooms\Room791.dll
WData\Rooms\Room795.dll

[Collector]

So outside of some XP wonkieness with the helper apps it looks like the game itself is not broken on XP. The problems that Brandon is having are something specific to his machine. So it would be a process of elimination, such as checking/updating drivers, looking for codec conflicts, AV interference, etc.

[Brandon]

Hrm, strange... Well, thanks for the troubleshooting efforts guys.

My XP machine is a clean and minimal install from some time ago with very little crap. I updated to SP3 and then took it off the internet, and pretty much the only stuff I have installed on it is Photoshop and a few Sierra games, and then I installed Framework 4 and Quicktime.

Like all 90s Windows games, if I recall the install process correctly, QFG5 automatically installed its own version of DirectX without asking and with no indication that it was checking my system first to see if I already had DirectX installed. (Oh how that used to drive me nuts.)

If I discover what my problem is, I'll be sure to post about it in case it helps anyone else.

[Collector]

The DirectX installer should bail when it finds a higher version already installed. The Quicktime should not be required since the installer includes what is needed of the version of Quicktime for which the game was designed.

Try moving or renaming the DATA\MOV folder and starting the game. This will prevent it from trying to play the Sierra logo and opening movie and go directly to the character creation screen. If this works then it is a Quicktime issue.