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Sound problem though using new HD XP/Vista installer

Posted: Sun Mar 14, 2010 2:19 pm
by RuyBlas
Hi!
I installed GK3 on my PC (under Vista 32-bits) and everything went well. The game starts, runs well. I get all sound (music, SFX)... but no voice/dialogue. Ie., when Gabriel looks at smth, nothing can be heard... Same when he speaks with someone.

So sad, I was so exciting to play GK3 again, 10 years later :cry:

Any clue?
Thanks a lot

Re: Sound problem though using new HD XP/Vista installer

Posted: Sun Mar 14, 2010 3:39 pm
by Collector
Is your copy of the game a localized version?

Re: Sound problem though using new HD XP/Vista installer

Posted: Thu May 20, 2010 9:10 pm
by MoZzO_ZoZzO
Hi! I'm a new member of this forum...i've got the same problem of RuyBlas...
i installed GK 3 on my pc with installer for XP....grapichs and music works, but dialogues and voices are mute...i have a localized version (italian version),it's important?
how can i solve this problem? :(

Re: Sound problem though using new HD XP/Vista installer

Posted: Thu May 20, 2010 9:27 pm
by Collector
The GK3 installer will not work with localized versions. The speech is in a large cab file that I can't extract with my installer. You will have to use the installer that came with the game.

Re: Sound problem though using new HD XP/Vista installer

Posted: Thu May 20, 2010 9:41 pm
by MoZzO_ZoZzO
i've already tried to install GK3 with his install, but system seems refuse the command (i click on install and simply does nothing), i think 'cause is incompatible with XP, i've used your installer for solve this problem.... :(
can i try to extract and install the cab file by myself?
how can i do this?
thanks for help :)

Re: Sound problem though using new HD XP/Vista installer

Posted: Thu May 20, 2010 10:07 pm
by Collector
You can try different compatibility modes on the installer. Also, when you run the installer, look in your Task Manager to see if it is running.

Re: Sound problem though using new HD XP/Vista installer

Posted: Fri May 21, 2010 8:36 am
by MoZzO_ZoZzO
i've changed compatibily of setup on properties...but it not work....when i open task manager, i see the process, but don't know why it don't use my CPU, after few minutes i abort it manually and system give me a message about malfunction of win16 or 16 bit or someone else....how can i do?or how i manually install dialogues?
i really wanna play this game :(
thanks for you time :)

Re: Sound problem though using new HD XP/Vista installer

Posted: Sat May 22, 2010 12:30 am
by Collector
I would think that the hidden setup problem of the earlier Sierra Windows games wouldn't be an issue with GK3, but try changing the classic Windows theme and then retry the setup.

Re: Sound problem though using new HD XP/Vista installer

Posted: Fri Nov 05, 2010 8:49 pm
by Streamer
I'm having same issue with windows 7 64 :(

I will explain a bit more the issue because it is very strange.

When I start a new game there is no voice/dialogue. Tried saving and reloading game with no succes...

BUT Then I tried another thing, I have copied some old saved games from my xp partition (where GK3 works fine with no issues) to the new installation of GK3. Then, if I try to load some of these old saved the dialogue works again!! :shock:

So, in conclusion, GK3 works fine with windows 7 64 if I start from an old xp saved game, but not if I start a new game.

Some explanation? Can it be fixed?

Thanks in advance :)

Re: Sound problem though using new HD XP/Vista installer

Posted: Sat Nov 06, 2010 12:29 am
by Collector
Do you have a non-English version?

Re: Sound problem though using new HD XP/Vista installer

Posted: Sat Nov 06, 2010 6:31 am
by Streamer
I have the spanish version: It have english voices (game is not dubbed into spanish) and spanish subtitles.

Re: Sound problem though using new HD XP/Vista installer

Posted: Sat Nov 06, 2010 2:11 pm
by Collector
The installer only work with the English version. Use the original installer for the other versions.

Re: Sound problem though using new HD XP/Vista installer

Posted: Sat Nov 06, 2010 3:02 pm
by Streamer
Thanks for your reply.
I have tried installing game with original installer (activating windows95 compatibility mode) and now it works fine again with voices and dialogues. I have also copied the files of this installation to the hdd installation folder and now all works perfect with no issues and no need of inserting the cd.

Re: Sound problem though using new HD XP/Vista installer

Posted: Sat Nov 06, 2010 3:44 pm
by Collector
Good to know.

Re: Sound problem though using new HD XP/Vista installer

Posted: Sat Aug 27, 2011 11:40 pm
by Collector
The installer was originally only designed for the English version and now supports the Spanish version of the game. If your French localized version is like the Spanish there are files that are packed in the InstallShield CAB file that may or may not get unarchived properly. There may also be other files that did not get copied over if the file layout of the discs is different. I am glad that you were able to get the game running, though.