SHP Forums

All the other games work on my computer except for KQ7, every time I click on it, it says something along the lines of 'content not found please reinstall' or something.

More details, please. What version? If you installed with one of the installers from here, attach the diagnostic log.

You mean this?

Any issues with this installer can be reported on the Sierra Help
Pages Forum:

http://sierrahelp.com/forums/


If requested, please include the following information:


King's Quest Collection™ (2006) DOSBox Patch

diagnostic information:

======================== System Info ========================

Windows 7 HomePremium (6.1.7601.2) 64-Bit, English
Service Pack : 1
Account type : Administrator
UAC status : On

CPU : Intel(R) Celeron(R) 450 @ 2.20GHz, ~2199 Mhz
Memory : 3072MB RAM
Graphics Adapter : NVIDIA GeForce GT 220 w/ 256MB of memory.
Screen Resolution : 1366 x 768, 32 bit color
DirectX Version : DirectX 9.0c
CD-ROM Drive(s) : D:\


========================= Game Info =========================

Game : King's Quest 7
Game Version : 2.00b
Game Path : C:\Sierra\King's Quest Collection\KQ7
NSIS Version : v2.46
Patch Version : 4.0
Start Menu Directory : Sierra\King's Quest Collection
UninstallString : C:\Sierra\King's Quest Collection\uninst.exe


================== Game Configuration File ==================

RESOURCE.CFG

videoDrv = VESA.DRV
soundDrv = GENMIDI.DRV
audioDrv = DACBLAST.DRV
joyDrv = NO
directory = .\
cmd = KQ7
mouseDrv = STDMOUSE.DRV
memoryDrv = ARM.DRV
minMemory = 1600k
brightness= 0
language = 1
minCPU = 386
CD = NO

resMap=.\
resAUD=.\
resSFX=.\
patchDir=.\;.\PATCHES;.\AVI
robot=.\AVI


======================== DOSBox Info ========================

DOSBox Path - C:\Program Files (x86)\DOSBox\DOSBox.exe
DOSBox version 0.74

Your version of DOSBox is up to date.


======================== dosbox.conf ========================

[sdl]
output= overlay
fullresolution= 0x0
windowresolution= original
fullscreen= true
autolock= false

[DOSBox]
machine= svga_s3
captures= C:\Users\w7\AppData\Local\DOSBox\capture

[render]
aspect= true
scaler= normal2x

[cpu]
core= normal
cycles= 10000

[autoexec]
cls
@ECHO OFF
mount c "C:\Sierra\King's Quest Collection\KQ7"
c:
cd \
SIERRA -o .\RESOURCE.CFG
exit


====================== Game Files List ======================

VERSION
RESOURCE.000
ALTRES.000
RESOURCE.AUD
KQ7.BAT
RESOURCE.CFG
0.CHK
dosbox.conf
run.dat
D2HTOOLS.DLL
SCIDLL.DLL
VESA.DRV
ADL.DRV
DACPRO8.DRV
DACPRO16.DRV
SBPRO.DRV
GENMIDI.DRV
SADL.DRV
DACPRO.DRV
PROAUDIO.DRV
MT32.DRV
DACMSSYS.DRV
DACBLAST.DRV
SIERRA.ERR
INSTALL.EXE
DiagnosticTool.exe
Upgrade.exe
SIERRAW.EXE
King's Quest 7.exe
SIERRA.EXE
Conf.exe
FileList.exe
KQ7GAME.HLP
INSTALL.HLP
KQ7HR.ICO
King's Quest VII- The Princeless Bride.lnk
RESOURCE.LST
RESOURCE.MAP
ALTRES.MAP
ALTRES.MDT
RESOURCE.MDT
INSTALL.SCR
RESOURCE.SFX
GAMEDAT.SHP
INSTALL.TXT
diagnostic_log.txt
KQ7v2 Patch README.txt
README.TXT
RESOURCE.WIN
AVI\INT08X11.AVI
AVI\E208X11.AVI
AVI\E108X11.AVI
AVI\PHANT.AVI
AVI\912.RBT
AVI\911.RBT
AVI\91.RBT
PATCHES\5300.HEP
PATCHES\34.HEP
PATCHES\5200.HEP
PATCHES\30.HEP
PATCHES\5200.SCR
PATCHES\34.SCR
PATCHES\5300.SCR
PATCHES\30.SCR

I downloaded the KQC installer from here, yes, but KQ7 is the one that won't work for me. This is the message I keep getting whenever I click on the KQ7 icon to play it:

C:\Users\w7\AppData\Local\Microsoft\Temporary InternetFiles\content.IE5\PDQJHU3M\KQCollectionDBUpdate[1].exe not found. Please reinstall

Looks like you've got a mishmash of version 1.4 and the upgraded version 2.00b. Additionally, the version of the patch is slightly outdated. I am not sure why it would be pointing to your Temporary Internet Files. Did you choose run instead of download when you clicked on the download link? As this the VU collection CD or was it the Steam release?

Do a complete uninstall. Reinstall the collection out side of any system folder. The default of C:\Sierra\King's Quest Collection is fine. Redownload the patch from http://sierrahelp.com/Patches-Updates/N ... aters.html and save it to your desktop. Run the patch directly from your computer after downloading it. If this works, let me know. If it still fails, run the diagnostic and add the log file as an attachment (don't just paste the contents).

When you say reinstall the KQ collection outside any system folder, do you mean like, on my desktop or something? I'm sorry, you're speaking with someone here who is not very computer savvy. I apologize if you're beating your head against the desk right now like I am.

By system folder I mean 'any of the folders created by installing Windows. In other words, not in the Program Files folder. The reason that you should avoid these folders with old games is that write access inside said folders is limited. This causes issues for games that need to write files to its own folder. All of my Sierra installers default to "C:\Sierra\" because of this. As I said,C:\Sierra\King's Quest Collection is fine.

If you have the physical CDs as opposed to the Steam release, you can try the installer from here instead of patching it.

http://sierrahelp.com/Patches-Updates/N ... .html#KQC3

So KQ7 and the rest of the games are working properly now, except for King's Quest 6. Now that one is giving me grief. Everytime I click to play the game, it appears as if it's about the start the game (the screen is black and everything) and then a message in an orangish text box pops up saying "Could not switch to resolution: 640 x 440"


.......Can you help pretty please? And thank you very much for the help you've already given me.

Attach, don't copy and paste, the diagnostic log.

I hope I did this right, I've never attached on a file through a message board message before, I'm ashamed to admit...

That is exactly what I meant. When people paste the log, it makes for a lot of scrolling, just to read through the thread. You have installed it in the Program Files folder. This can cause compatibility problems with old games. Install using this installer, using the default location of "C:\Sierra\King's Quest Collection".

http://sierrahelp.com/Patches-Updates/N ... .html#KQC3

I'm kind of afraid to do anything because I finally have most of the games working now (with the excepton of KQ6), would I have to uninstall everything or just the KQC patch?

Just do a new install in an empty folder with my installer. You can leave the other.