SHP Forums

Hi all like the topic say i've installed the game with the new installer on 2 different pc both with windows 7 64 bit and on both i can't start the game.
On the first machine when i launch the game nothing appear the process mask.exe start and die in about 5 seconds, on this machine i get a different error "masl.exe has stopped working"
i've controlled both the log and i think that all files has been extracted any suggestion???

You are missing the game's DLLs. There are six of them that should be in the game's base directory. Check your disc for scratches or other damages

°_° the dlls? how weird, but my cd i'ts almost new without scratches or other things? and btw the installer shouldn't ask for missing files?

my cd is perfect i've tryed to install the game normally without the new installer and he extract the dll, there's 7 of them i've placed in the root of the game, but nothing change

Without more information, it is hard to say why the files were not extracted. It may be because of your security software or the Windows' UAC. The installer makes use of a small program to extract the InstallShield cab files, which was not allowed to run. It is not an issue that anyone has reported before.

Try running the installer as admin and install in just "C:\Sierra\Mask". If this still fails, run the diagnostic again.

What language and version is your copy? (ex. English 1.0, German 1.0, French 1.0, Italian 1.3, Spanish 1.3, Brazilian Portuguese 1.3, English 1.3, etc.)