SHP Forums

Hi all! Apologies if my particular problem has already been addressed and I just missed it on the forum. It seems a lot of people have had trouble with this particular game.

I just finished installing the new install on the Sierra Help site on two different laptops with no success. I seem to be getting different problems each time, but with both computers, the game simply will not start. On my much older Vista, the game icon pops up in the taskbar as if it's starting up, but nothing happens. With my newer laptop, I get the "Mask of Eternity has stopped working" error box.

I've attached the diagnostic log from the older Vista here. The newer laptop I tried mostly just to see if it was an issue with my computer or not.

Thanks for all your help in advance! The community here seems so wonderful based on the posts I've read so far.

Sorry about that. Apparently, one of the built-in NSIS plugins has been broken. I am not sure when this happened or what has caused it. It now uses a different method to extract the DLLs. Download it again.

Oh, thank you so much! We deleted and re-downloaded, and it's currently working now! Again, thank you!