SHP Forums

Replay Customer Service wrote:"Hello Lassi,

I want to start off by thanking you for supporting the Leisure Suit Larry: Reloaded Kickstarter campaign. We are sincerely grateful to have dedicated fans, such as yourself, who helped Larry come again.

By donating to our Kickstarter, we promised to use your donation to reload Larry and ship one set of rewards to you as a sign of appreciation. The Kickstarter was a huge undertaking: we sent 90% of the rewards in August 2013, 9% of the remaining rewards in December 2013, and the last stragglers up until May 9th. We had some packages returned to us and heard reports of packages going missing. Although what happens to packages is out of our control once they’ve been shipped, we put a lot of effort and resources into resolving these backer situations.

It felt great helping those people that had been in constant contact with us, but we have now run out of resources (product, time, and money) that we can use to resolve any more outstanding issues. At this time, we have set our sights on moving forward and need to dedicate our time to providing awesome new content for the world. I understand that this may come off as offensive or taken as a sign that we don’t care about the little guy. This, however, is not the case. I personally spent all of my work hours in recent history dealing with missing rewards for customers on an individual basis.

When sending packages to 15,207 backers (many of whom are international), there are bound to be a couple of packages that go M.I.A. We apologize for any inconvenience caused by this mishap.

Thank you,

Replay Games Customer Service"

Collector wrote:Replay needs to go the way of all of the other gaming companies that no one remembers.

BBP wrote:Sorry to hear about that, Tawm...
My T-shirt arrived a day before Al Lowe left Re-play. I was pretty shocked at the low quality of the artwork (Larry has lion paws!). Dad claims he finally got it over getting angry with Re-play.