One of my clients emailed me this morning to say the following (and I quote - with some edits to protect client privacy, etc.):
Naturally, I was tickled pink at this. I sent it around to the rest of the team, and replied:Thank you for emailing both receipts this new year.
Hope you and the Team are well.
Among all of [client]'s providers, [company] sends the best Receipt format, TBH. It's always very clear, and I never have any problems.
Thank you again and enjoy the rest of the week.
Most grateful,
[client's name]
"Hi [client],
Thank you so much! Yes, it's 'only doing my job', but I'm always happy to help you.
Thanks again. You've made my day.
Kind regards,
[me]"
We're not in this business to get compliments. More often, we get complaints and yelling people. It's nice to be appreciated.
Faith in humanity == Restored.