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HELP IM NEW TOO!!!

Posted: Sat Aug 11, 2012 6:33 pm
by halflife
HOW DO I UNINSTALL SIERRA UTILITIES AND SIERRA ONLINE WITHOUT THE BUG AFFECTING ME .. LIKE IS THERE A PATCH THAT WILL GET RID OF THE BUGS OR WHAT? OR IS THERE AT LEAST A SUCCESSFUL METHOD OF REMOVING SIERRA UTILITIES AND SIERRA ONLINE AND YES IM LATE INTO THIS BUT I ONLY KNEW THIS BECAUSE I TRY UNINSTALLING HALF LIFE 2 DAYS AGO AND I COULDN'T BECAUSE IT SAYS I HAVE OTHER SIERRA INSTALLATION IN MY LAPTOP SO I COULDN'T REMOVE IT SO I GOOGLE HOW TO REMOVE IT AND CAME ACROSS PEOPLE WITH THE SAME PROBLEM AND THEY ALSO SAID IF U COULD REMOVE IT THERE WILL A BUG THAT WILL REMOVE EVERYTHING IN HARD DRIVE C WHERE I SAVE IT.. PLESE SHOW ME A WAY HOW TO REMOVE SIERRA UTILITIES AND SIERRA ONLINE WITHOUT THE BUG AFFECTING ME.

-THANK YOU FOR YOUR TIME-

Re: HELP IM NEW TOO!!!

Posted: Sat Aug 11, 2012 7:25 pm
by Collector
Please turn the caps lock off. It makes it unpleasant to read. I have never heard of such a bug, but the Sierra Utilities are pretty inconsequential and is under 6MB. It was mostly used to check for updates for any Sierra products on the user's machine. It has only a few inconsequential Registry entries. If you really don't want it and are afraid to uninstall it, just delete the "%ProgramFiles%\Sierra On-Line" folder. If you are having trouble with Half Life itself, you might ask on the Steam forum.

Re: HELP IM NEW TOO!!!

Posted: Sun Aug 12, 2012 9:56 pm
by halflife
http://arstechnica.com/civis/viewtopic. ... 2&t=697334
http://arstechnica.com/civis/viewtopic. ... 5&t=479484
http://www.quartertothree.com/game-talk ... 11117.html
I wouldnt make it up i havent heard of it either till i was looking for a way to uninstall can u read this and tell me if just deleting the folder is safe? and also it would get rid of the memory on my hardrive if i click delte on the folder without actual uninstallation right

Re: HELP IM NEW TOO!!!

Posted: Mon Aug 13, 2012 12:37 am
by Collector
From that and a couple of other things that I found, the common element is Half Life. It also seem like it hit people that installed the game in the %ProgramFiles% directory instead of the default "C:\Sierra\Half Life". No older games should be installed in a system folder on modern Windows. I am not sure if there was some modification to connect to Valve instead of Sierra's FTP or what. It looks like the Half Life 1.1 patch was supposed to address this. Without installing Half Life to see what is different, the utilities are not planted too deeply into the system. As I said, it is just the folder (%SYSTEMDRIVE%\Program Files\Sierra On-Line) and a couple of minor registry entries and can easily manually uninstalled.

Code: Select all

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server\TsAppAllowList\Applications\432d46b2
HKEY_LOCAL_MACHINE\SOFTWARE\Sierra OnLine
Are where the entries made by the usual Sierra Utilities. Do not delete those keys, but you can look in those keys for the individual entries made by the utilities that could be removed, but do not remove any other entries. You could also ask on the Steam forums since this seems to relate to Half Life. You may find others that have dealt with this before.

Re: HELP IM NEW TOO!!!

Posted: Tue Aug 14, 2012 5:00 pm
by halflife
So if i install by default i should be able to remove it? and also even thought i install by default seirra online can still be found in program file (x86) and also i was not able to complete my installation of half life that day because i had no internet due to being grounded and as for the keys i cant search them, but if i didnt complete my half life day 1 installation and i install sierra by default i should be good?

Re: HELP IM NEW TOO!!!

Posted: Tue Aug 14, 2012 6:49 pm
by Collector
The key should be on the front of your CD case. As I said, you should ask on the Steam forums with help for Half Life.

Re: HELP IM NEW TOO!!!

Posted: Tue Aug 14, 2012 11:53 pm
by MusicallyInspired
Half-Life has the Sierra label but It's thoroughly a Valve game. Unlike Sierra, Valve is still very much around and has a vast community to help aid you through its probable issues.

Re: HELP IM NEW TOO!!!

Posted: Wed Aug 15, 2012 2:20 am
by DeadPoolX
Here's a direct link to the Half-Life message board on Steam's forums. You'll need to make an account to post there, but that's easy to do.